For parents, hearing the first word that their child utters is a joy that cannot be described. But it is not so for the parents of Subhashree Nayak, now 12. They never got to hear those words—she was born with moderate hearing and speech disabilities. The little girl herself silently endured the pain of being ignored by people around her, including her siblings. That was before she was brought to the Disability Innovation and Experience Lab (DIEL) at the Odisha government’s Integrated Infrastructure Centre (IIC), run by the Department of Social Security and Empowerment of Persons with Disability (SS&EPD) in collaboration with the United Nation Population Fund (UNFPA), in Jatni on the outskirts of Bhubaneswar.